Privacy Policy

Last Updated:

Introduction

Welcome to Vorpalonnyphik. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our eco-friendly car detailing services.

Information We Collect

When you book our car detailing services or contact us, we may collect personal information including your name, email address, phone number, and details about your vehicle. This information is necessary to provide you with our eco-friendly car care services and communicate with you effectively.

We may also collect information about your preferences regarding our hand washing and interior cleaning services to better customize our offerings to your needs.

The types of information we collect include:

Contact information such as name, email address, and phone number
Vehicle information including make, model, year, and license plate number
Service history and preferences
Payment information processed through secure third-party payment processors
Website usage data collected through cookies and similar technologies
Location data when you use our website or services

How We Use Your Information

The information we collect is used to:

Provide and manage our eco-friendly car detailing services
Schedule appointments for hand washing and interior cleaning
Communicate with you about your service requests
Improve our natural car care methods and customer experience
Send you information about our services if you have opted in
Process payments and manage billing
Respond to your inquiries and provide customer support
Analyze website usage to improve our online presence
Comply with legal obligations and protect our rights

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

Contractual necessity: Processing is necessary to fulfill our contract with you for car detailing services
Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our services and website functionality
Consent: Where you have provided explicit consent for specific processing activities, such as marketing communications
Legal obligation: Processing is necessary to comply with applicable laws and regulations

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to provide our car detailing services.

Our security measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection practices
Secure data storage systems

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, website hosting services, and analytics providers, provided they agree to keep your information confidential
Legal requirements: We may disclose information when required by law, court order, or government regulation
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
Protection of rights: We may share information to protect our rights, property, or safety, or that of our customers or others
With your consent: We may share information with third parties when you have given us explicit consent to do so

International Data Transfer

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your data is protected in accordance with this privacy policy and applicable data protection laws.

If you are located in the EEA, we ensure that any international transfers comply with GDPR requirements through appropriate safeguards such as standard contractual clauses or adequacy decisions.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

The nature of the information and the purpose for which it was collected
Legal, regulatory, and contractual requirements
Our legitimate business interests
The need to resolve disputes and enforce agreements

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

Third-Party Services

Our website and services may integrate with third-party services that collect and process information. These services include:

Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as page views, time spent on pages, and user interactions. This data helps us improve our website and services.
Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service tracks when users complete specific actions on our website after clicking on our ads.
Google Ads Remarketing: We use Google Ads remarketing to show relevant advertisements to users who have previously visited our website. This service uses cookies to display ads on other websites you visit.
Google Maps API: We may use Google Maps API to provide location-based services and display maps on our website. When you use features that include Google Maps, Google may collect information about your location and usage.

These third-party services have their own privacy policies and terms of service. We encourage you to review their policies to understand how they collect, use, and share information. We are not responsible for the privacy practices of these third-party services.

Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. We use cookies for various purposes including:

Essential website functionality
Analytics and performance monitoring
Advertising and remarketing
Personalization of your experience

You can choose to disable cookies through your browser settings, though this may affect your experience on our site. For more detailed information about our use of cookies, please see our Cookies Policy.

Your Rights and Options

You have the following rights regarding your personal information:

Right of access: You can request a copy of the personal information we hold about you
Right to rectification: You can request correction of inaccurate or incomplete information
Right to erasure: You can request deletion of your personal information under certain circumstances
Right to restrict processing: You can request that we limit how we use your information
Right to data portability: You can request transfer of your data to another service provider
Right to object: You can object to processing of your information for certain purposes
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time
Right to lodge a complaint: You have the right to file a complaint with your local data protection authority

To exercise these rights, please contact us using the information provided in the Contact Information section below.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a new effective date indicated at the top of the policy.

We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information. If we make material changes to this policy, we will notify you through prominent notice on our website or by other means as required by applicable law.

Your continued use of our website and services after any changes to this policy constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Vorpalonnyphik

6200 Daimler Way Unit C, Raleigh, NC 27607, United States

Phone: +1 919 274 5006

Email: questio@vorpalonnyphik.world